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Service Agreement & Operating Guidelines

Terms of Service

Effective Date: 15-12-2024
Governing Law: Chennai, Tamil Nadu, India
01

Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of SiteExpensify and its services (“Service”) provided by SiteExpensify. By accessing or using the Service, you agree to be bound by these Terms.

Binding Legal Contract

By registering for, accessing, downloading, or utilizing any portion of the SiteExpensify software, web portals, or mobile applications, you confirm that you have read, understood, and consented to comply with all provisions herein.

02

Account Registration

To access and use the Service, you must create a verified account. When registering and operating an account:

  • You must create an account to access and use the Service.
  • You are responsible for maintaining the confidentiality of your account information, passwords, and multi-factor authentication devices.
  • You agree to be held responsible for any and all activities or actions that occur under your account credentials.
  • You must immediately notify SiteExpensify upon suspecting any unauthorized breach or loss of account control.
03

Service Usage Rules

Your license to use the Service is contingent on compliance with acceptable use standards:

  • You may use the Service only for lawful purposes and in accordance with these Terms.
  • You shall not engage in any activity that disrupts, degrades, or interferes with the functioning of the Service or its users.
  • You are solely responsible for the content, invoices, vendor entries, and site receipts you upload, share, or transmit through the Service, and you agree not to post any harmful, offensive, or illegal content.
  • Reverse engineering, scraping, or attempting to extract proprietary algorithms or source code from SiteExpensify is strictly prohibited.
04

Intellectual Property

The Service and its content, including but not limited to text, graphics, logos, user interfaces, documentation, visual design systems, and software code, are protected by intellectual property laws and are the exclusive property of SiteExpensify or its licensors.

You are granted a limited, non-exclusive, revocable, and non-transferable license to use the Service strictly for its intended purpose of managing construction operations and expense ledgers during the term of your active subscription.

05

Privacy

Our Privacy Policy explains how we collect, use, and disclose information about you and is expressly incorporated into these Terms.

By using the Service, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

06

Disclaimer of Warranty

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied. SiteExpensify does not warrant that the Service will be uninterrupted, error-free, immune from external vulnerabilities, or that all site defects will be instantaneously resolved.

07

Limitation of Liability

SiteExpensify shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the use or inability to use the Service.

We shall not be responsible for any loss, damage, or injury resulting from unauthorized access to or alteration of your data, network downtime, or commercial construction delays.

08

Termination

We reserve the right to suspend or terminate your access to the Service at any time for any reason, including violation of these Terms or non-payment of subscription dues.

Upon termination, all provisions of these Terms that by their nature should survive will continue to apply, including intellectual property clauses, warranty disclaimers, indemnity, and limitations of liability.

09

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SiteExpensify operates (Chennai, Tamil Nadu, India), without regard to its conflict of law provisions.

Any dispute or claim arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts situated in Chennai, India.

10

Modifications

We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of the Service after any modifications shall constitute your acceptance of the revised Terms.

11

Subscription Plan & Billing Terms

To access and utilize SiteExpensify, users must select an appropriate subscription plan from the options listed on SiteExpensify’s pricing page and agree to pay the corresponding Subscription Fee.

  • Annual Payment Schedule: The Subscription Fee can be paid on an annual basis, with payment due within seven (7) days from the date of the invoice.
  • Automatic Renewal: Your subscription to SiteExpensify Services will automatically renew unless you terminate your account or provide written notice of non-renewal at least thirty (30) days before the expiration of the current subscription term.
  • Plan Updates: Please be aware that the subscription plan you select may be subject to updates from time to time, and it is our responsibility to notify you of such changes.
  • Non-Cancelable Commitments: Payment obligations are non-cancelable, and Subscription Fees paid are non-refundable, except as expressly permitted in these Terms of Use and our Cancellation Policy.
12

Payment Services and Methods

We offer secure payment authorization and processing through our Platform using the following designated payment service:

PayGLocal
Authorized Payment Gateway Partner
Compliant with PCI-DSS global security standards.

Accepted Payment Methods for India:

Credit Cards (Visa, MasterCard, Amex)
Debit Cards (All Major Banks)
Net Banking (50+ Banks)
UPI & Instant Mandates

Accepted Payment Methods for International Customers:

Visa & MasterCard International
American Express (Amex)
Major International Credit Cards
13

Overdue Payments

Account Suspension Condition

If your Subscription Fee(s) remain undisputed and overdue by more than thirty (30) days, we reserve the right, following written notification to you, to suspend your access to the Platform, including your Account, until all unpaid Subscription Fee(s) are settled in full.

14

Taxes & Statutory Assessments

The Subscription Fee does not cover any taxes, levies, duties, or similar governmental assessments, including value-added (VAT), sales, use, Goods and Services Tax (GST), or withholding taxes that may be imposed by local, state, provincial, or foreign jurisdictions (collectively referred to as “Taxes”).

You agree to pay the applicable direct or indirect Taxes associated with your purchases under this agreement. If we are legally required to collect these Taxes, they will be itemized on your invoice.

15

Subscription Plan Upgrades

You have the flexibility to upgrade between Subscription Plans as your construction projects scale. We shall not be held liable for any feature or capacity loss resulting from an upgrade.

  • Immediate Effect: When you upgrade, the new Subscription Fees will apply immediately.
  • Prorated Calculation: Upon upgrading, the new Subscription Fees for the ongoing month/year will be prorated and must be paid in accordance with the terms outlined in these Terms of Use.
  • Subsequent Billing Cycles: The subsequent year will be charged at the full rate of the new Subscription Fees, with appropriate adjustments made for any existing account credits.
16

Refund Policy

Payments for subscriptions purchased under the Subscription Plans are refundable strictly as per our designated Cancellation & Refunds Policy.

Please review the Cancellation & Refunds Policy for full guidelines on request procedures, timeframe criteria, and refund eligibility.